Dear Guest,
In accordance with current legislation on the protection of personal data (EU Regulation n. 679 of 2016), we would like to inform you that the processing of your personal data is carried out with correctness and transparency, for lawful purposes and protecting its confidentiality and rights.
The processings are also carried out with the help of computer means for the following purposes:
1. to acquire and confirm your reservation of accommodation services and ancillary services, and to provide the requested services. Since processing is necessary for the definition of the contractual agreement and for its subsequent implementation, your consent is not required, except in the case where special data, so-called sensitive, are provided. If you refuse to provide your personal data, we will not be able to confirm your reservation or provide you with the requested services. The processing will cease on your departure, but some of your personal data may or must continue to be processed for the purposes and in the manner indicated in the following points;
2. to comply with the obligation laid down in the "Consolidated Law on Public Security" (Article 109 R.D. 18.6.1931 No. 773) that requires us to communicate to the Police Headquarters, for public security purposes, the general information of the customers accommodated according to the modalities established by the Ministry of the Interior (Decree 7 January 2013). The provision of data is mandatory and does not require your consent, and in case of refusal to provide them we will not be able to host you in our structure. The data acquired for this purpose are not retained by us, unless you give us your consent to the storage as provided in point 4;
3. to comply with current administrative, accounting and tax obligations. For these purposes the processing is carried out without the need to acquire your consent. The data are processed by us and by our agents, and are communicated outside only in compliance with legal obligations. If you refuse to provide the data necessary for the above-mentioned obligations, we will not be able to provide you with the requested services. The data acquired for these purposes are stored by us for the time required by the respective regulations (10 years, and even more in the case of tax assessments);
4. to speed up the registration procedures in case of your subsequent stays at our hotel. For this purpose, after obtaining your revocable consent at any time, your data will be stored for a maximum of 5 years, and will be used when you are our guest again for the purposes referred to in the previous points;
5. to perform the function of receiving messages and phone calls addressed to you during your stay. For this purpose, your consent is required. You may revoke your consent at any time. The processing will in any case cease on your departure;
6. to send you our promotional messages and updates on rates and offers. For this purpose, after obtaining your consent, your data will be stored for a maximum of 5 years and will not be communicated to third parties. You can revoke your consent at any time.
We would also like to inform you that the European Regulation recognizes certain rights, including the right of access and rectification, or cancellation or restriction or opposition to processing, in addition to the right to data portability, if and as applicable (Articles 15 to 22 of EU Regulation No. 679 of 2016). It may also lodge a complaint with the supervisory authority, in accordance with the procedures provided for by current legislation.
